Yext Status

Yext

All Systems Operational

Content Operational

Content API Operational

Management API Operational

Knowledge Assistant Operational

Content Portal Operational

Configuration as Code Operational

ECL Serving Operational

Saved Filters and Streams Operational

Pages Operational

Pages Serving Operational

Pages Generation Operational

Pages Portal Operational

Pages Development Operational

Search Operational

Search Serving Operational

Search Portal Operational

Search Indexing Operational

Listings Operational

Listings Publishing Operational

Listings Portal Operational

Listings Scanning Operational

Reviews Operational

Review Generation Operational

Review Response Operational

Reviews Portal Operational

Reviews Management API Operational

Connectors Operational

Connectors Portal Operational

Connectors Processing Operational

Chat Operational

Chat Serving Operational

Chat Portal Operational

Accounts Operational

Subscriptions Operational

Agreements API Operational

Analytics Operational

Analytics Ingestion Operational

Analytics Portal Operational

Analytics Queries Operational

Social Operational

Social Portal Operational

Social Posting Operational

Knowledge Tags Operational

Knowledge Tags Serving Operational

Knowledge Tags Portal Operational

Widgets Operational

Widgets Serving Operational

Widgets Portal Operational

Customer Portal Login Operational

Sandbox Operational

Hitchhiker Site Operational

Managed Services ETLs Operational

App Directory Operational

Resellers Portal Operational

Notifications Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Feb 2, 2025 00:00-05:00 EST

A maintenance window is scheduled from 12:00am to 5:00am US Eastern Time on Sunday, February 2nd. During this time, the Customer Portal and Platform API services may be unavailable. Pages Serving and Content Delivery API will be unaffected. Manual or Scheduled connector runs that start and might not finish before a maintenance window will be queued to run after the maintenance is complete or in some cases might be canceled and restarted right after the maintenance window is complete. We will provide updates as the maintenance occurs.
Posted on Jan 10, 2025 - 10:41 EST

Past Incidents

Jan 15, 2025

No incidents reported today.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Pages sites timezone calculation errors due to out of date pages component

Resolved - This issue has been resolved. Please contact your CSM or implementation team if you are continuing to see issues with your holiday hours populating correctly in Pages.
Jan 8, 11:31 EST

Investigating - Sites using an outdated pages component may incorrectly calculate store holiday hours. This issue only affects customers viewing the page from a different time zone than the store's location. For users in the same time zone as the location, the open status and holiday hours will be correct.

To resolve this, update your site to use the HoursStatus component from @yext/pages-components instead of @yext/sites-react-components.
Dec 23, 17:03 EST

Outage for Connectors Processing (US)

Resolved - This incident is resolved.
Jan 8, 10:51 EST

Monitoring - We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Jan 7, 17:46 EST

Investigating - We are currently investigating this issue.
Jan 7, 16:58 EST

Jan 7, 2025

EU Content Portal and API Outage

Resolved - This incident is resolved.
Jan 7, 13:05 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 12:33 EST

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.