Resolved -
This incident has been resolved.
Feb 25, 20:20 EST
Monitoring -
All profiles have now fully synchronized, and profile data is up to date across the system. We will continue to monitor to ensure everything remains stable.
Feb 25, 19:33 EST
Update -
All profiles have been reprocessed, and updates are now flowing through the system. Data will continue to refresh as synchronization completes.
Feb 25, 13:53 EST
Identified -
We have identified the cause of the profile mismatches and confirmed that the issue is no longer ongoing.
Our team is now working on cleaning up any alerts or profile change requests that were generated as a result. We will continue to monitor the situation to ensure everything is functioning as expected.
Feb 25, 11:40 EST
Investigating -
We are investigating reports that incorrect profile changes are appearing in Supervision and to end users. Our team is actively looking into this and will share updates as soon as they are available.
Feb 25, 11:09 EST