Resolved -
The issue affecting the Events API in the US has been resolved. All systems are now operating normally.
The issue means that events sent to the API may not have been recorded for the span of time from 7:34pm to 7:48pm EDT.
Jul 13, 20:46 EDT
Monitoring -
We have deployed a fix after identifying issues accepting events via the Events API in the US. Events are being accepted again, and we are monitoring to ensure stability.
Jul 13, 20:23 EDT
Resolved -
This incident has been resolved.
Jul 2, 01:39 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 2, 01:33 EDT
Investigating -
We are currently investigating an issue affecting portions of the Hearsay web application. Some users may experience intermittent failures when navigating or interacting with certain areas of the web interface.
The impact is limited to the web UI. Mobile applications, Salesforce integrations, and all backend data processing continue to operate normally.
Jul 2, 01:28 EDT
Resolved -
Semantic search functionality in Yext Search had elevated error rates in our EU regions from 6/29/2026 from 12 AM to 4 AM. Semantic search functionality has since been resolved.
Jun 30, 00:00 EDT