Resolved -
This incident is resolved.
Apr 9, 15:03 EDT
Monitoring -
A issue delaying Managed Services ETLs was identified and mitigated. Between 1:15am and 12:52pm ET on 4/9/2026, Managed Services ETLs were delayed in running. All systems are now operating normally, any delayed data updates will be processed, and our teams are monitoring. We will provide a final update by 3:00pm ET on 4/9/2026.
Apr 9, 14:00 EDT
Resolved -
All delayed items have been processed and are now operating in the expected timeframe for new responses. This incident is resolved.
Apr 8, 09:00 EDT
Monitoring -
We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.
Apr 8, 07:10 EDT
Identified -
We have identified the issue and are working on remediation.
Apr 8, 06:25 EDT
Investigating -
We are investigating reports of delays in processing of automated and generative review responses.
Apr 8, 06:21 EDT