Yext
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Content Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
90 days ago
100.0 % uptime
Today
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Reviews Partially Unavailable in Customer Portal
Resolved - This incident has been resolved.
Apr 18, 22:45 EDT
Monitoring - All reviews and review responses should once again be available within the Customer Portal and API. We will continue to monitor the results to ensure that this issue is fully resolved.
Apr 18, 18:17 EDT
Identified - We have identified a remaining issue. While all reviews are once again available in the Customer Portal and API, recent responses on a subset of reviews remain unavailable. We are actively working on repopulating all missing review response data, and will provide periodic updates on our progress.
Apr 18, 17:06 EDT
Monitoring - A fix has been implemented. All reviews should once again be available within the Customer Portal and API. We will continue to monitor these systems to ensure that this issue is fully resolved.
Apr 18, 14:25 EDT
Identified - We have identified the issue and a fix is being implemented. The impact is limited to the display of review information in the Customer Portal and API. We will be working on repopulating all review data that is currently missing, and provide periodic updates on our progress.
Apr 18, 10:53 EDT
Investigating - We are investigating reports that a subset of reviews are missing from the Customer Portal
Apr 18, 10:22 EDT
Apr 17, 2024
Delays in Pages Generation
Resolved - This incident has been resolved.
Apr 17, 20:37 EDT
Monitoring - A fix has been implemented. Pages generation for impacted updates has fully completed, and any new updates should not be delayed. We will continue to monitor these systems to ensure that this issue is fully resolved.
Apr 17, 15:20 EDT
Identified - We have identified an issue that is causing delays in the generation of new and updated Pages. We are actively working on a resolution.
Apr 17, 12:57 EDT
Apr 16, 2024
Errors Accessing Customer Portal
Postmortem - Read details
Apr 22, 11:47 EDT
Resolved - This incident has been resolved.
Apr 16, 09:53 EDT
Monitoring - A fix has been implemented, and the Customer Portal should once again be fully accessible. We will continue to monitor the results.
Apr 16, 07:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 07:50 EDT
Investigating - We are investigating reports of errors accessing the Customer Portal.
Apr 16, 07:34 EDT
Apr 15, 2024
Saved Filters Not Updating
Resolved - This incident has been resolved.
Apr 15, 14:42 EDT
Monitoring - Saved filters for all accounts are now up to date, based on the standard indexing duration of this system. We will continue to monitor this system to ensure this issue remains fully resolved.
Apr 15, 12:05 EDT
Update - This issue has been resolved for the vast majority of clients at this time. There are a few businesses with a particularly large number of entities that we are still working to resolve.
Apr 15, 04:39 EDT
Identified - We have identified the issue and are working on remediation.
Apr 15, 03:40 EDT
Update - We are continuing to investigate reports that saved filters are not updating. More specifically, the platform maintains a list of matching entities for each saved filter; it is these lists that are failing to be updated when either entities change of the saved filter criteria change. This seems to be affecting all saved filters, not just those whose criteria were recently changed.

The delayed updates to these lists is also delaying updates to downstream systems that use saved filters as scopes. This includes Pages, Search, Streams, and subscription license assignments that use saved filters.
Apr 15, 02:57 EDT
Investigating - We are investigating reports that some saved filters of entities are not updating, particularly those that have been recently created or had their criteria recently updated. Downstream effects include pages not being generated for those Yext Pages sites scoped to the affected saved filters.
Apr 15, 02:11 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Increased Error Rates in Reviews Portal and APIs
Resolved - This incident has been resolved.
Apr 12, 14:14 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 11:40 EDT
Investigating - We are investigating an increase in errors in the Reviews Portal and associated APIs.
Apr 12, 11:06 EDT
Apr 11, 2024
Outage of Customer Portal in Sandbox
Resolved - This incident has been resolved.
Apr 11, 20:47 EDT
Monitoring - We have restored service to the Customer Portal in Sandbox and we will continue to monitor the results.
Apr 11, 19:39 EDT
Update - We have restored some of the underlying systems causing the outage and are continuing to work on restoring the remainder.
Apr 11, 18:50 EDT
Update - We are continuing to work on restoring service in Sandbox.
Apr 11, 17:38 EDT
Update - We are continuing to work on a fix for this issue. Some parts of the Customer Portal may be available sporadically while we work through the fix.
Apr 11, 16:36 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 15:00 EDT
Investigating - We are investigating reports of an outage of the Customer Portal in Sandbox. Production is unaffected. We will provide an update as soon as possible.
Apr 11, 13:50 EDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Increased Error Rates in Customer Portal
Resolved - This incident has been resolved.
Apr 9, 16:44 EDT
Monitoring - We have restored service to all components and will continue monitoring the results.
Apr 9, 15:39 EDT
Investigating - We are investigating increased error rates in the Customer Portal.
Apr 9, 15:33 EDT
← Incident History Powered by Atlassian Statuspage