Yext

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Knowledge Graph Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Scout Operational
Scout Portal Operational
Real-time Scan API Operational
Scout API Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Hearsay Operational
90 days ago
99.98 % uptime
Today
Hearsay Analytics Operational
90 days ago
99.98 % uptime
Today
Hearsay API Operational
90 days ago
99.98 % uptime
Today
Hearsay Compliance Operational
90 days ago
99.98 % uptime
Today
Hearsay Mail Operational
90 days ago
99.98 % uptime
Today
Hearsay Platform Operational
90 days ago
99.98 % uptime
Today
Hearsay Relate Operational
90 days ago
99.98 % uptime
Today
Hearsay Sites Operational
90 days ago
99.98 % uptime
Today
Hearsay Social Operational
90 days ago
99.98 % uptime
Today
Partner Integrations Operational
Facebook Operational
Instagram Operational
LinkedIn Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 14, 2025

No incidents reported today.

Oct 13, 2025
Delays in Knowledge Graph updates
Resolved - This incident has been resolved.
Oct 13, 22:54 EDT
Monitoring - The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.
Oct 13, 21:34 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 14:42 EDT
Investigating - We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.
Oct 13, 11:36 EDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Chat Intent Insights Page Degraded
Resolved - This incident has been resolved.
Oct 10, 14:35 EDT
Identified - The Chat Intent Insights page is currently failing to generate new clusters. We've identified the issue and working on a fix.
Oct 10, 12:55 EDT
Oct 9, 2025
Analytics Events Errors
Resolved - We have identified a partial outage affecting Analytics Events. Events sent to the realtimeanalytics.yext.com domain encountered errors and were not ingested to the Yext Platform. We have deployed a fix and all systems are now operating normally. The issue began at 7:27pm UTC and was resolved at 7:47pm UTC.
Oct 9, 15:27 EDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025
All Hearsay Applications Partially Down
Postmortem - Read details
Oct 6, 15:36 EDT
Resolved - This incident has been resolved.
Oct 2, 20:10 EDT
Monitoring - We have remediated the errors. We will continue to monitor the situation.
Oct 2, 19:21 EDT
Identified - We have identified the source of errors and are working on remediation.
Oct 2, 18:54 EDT
Investigating - We are currently investigating this issue.
Oct 2, 18:50 EDT
Oct 1, 2025

No incidents reported.

Sep 30, 2025
Listings stuck in Processing
Resolved - This incident has been resolved.
Sep 30, 21:37 EDT
Monitoring - We have cleaned up the affected listings and ensured that anything incorrectly stuck in a Processing state is now synced to the publisher network.

We will keep an eye on the system for any regressions.
Sep 30, 17:54 EDT
Update - We are continuing to work on syncing all the affected listings.
Sep 30, 16:30 EDT
Identified - Some number of Yext listings for new customers are stuck in the Processing state for longer than expected due to a problem in the system.

We have identified the root cause, and are working through getting those listings delivered to our publishers as soon as possible.
Sep 30, 15:21 EDT
Redirect Issues in Classic Pages
Resolved - This incident is resolved.
Sep 30, 13:31 EDT
Monitoring - We have remediated the issue. We will continue to monitor the situation.
Sep 30, 10:45 EDT
Investigating - We are investigating reports of issues with redirects in Classic Pages
Sep 30, 10:40 EDT
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