Yext
Pages sites timezone calculation errors due to out of date pages component
Investigating - Sites using an outdated pages component may incorrectly calculate store holiday hours. This issue only affects customers viewing the page from a different time zone than the store's location. For users in the same time zone as the location, the open status and holiday hours will be correct.

To resolve this, update your site to use the HoursStatus component from @yext/pages-components instead of @yext/sites-react-components.
Dec 23, 2024 - 17:03 EST
Content Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 26, 2024

No incidents reported today.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

Unresolved incident: Pages sites timezone calculation errors due to out of date pages component.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024
Customer Portal Errors
Resolved - This incident has been resolved.
Dec 16, 15:28 EST
Investigating - We are investigating reports of timeout errors in Customer Portal.
Dec 16, 13:18 EST
Errors in Search Serving
Resolved - This incident has been resolved.
Dec 16, 15:17 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 16, 14:06 EST
Identified - We have identified the issue and failed over the impacted serving regions. Error rates are returning to normal in production.

Sandbox search serving remains offline.
Dec 16, 12:06 EST
Update - We are seeing high error rates in production and an outage in sandbox, we are working to put a fix in place.

Other APIs appear to be operating normally
Dec 16, 12:02 EST
Investigating - We are investigating reports of errors in Search Serving.
Dec 16, 12:00 EST
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

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