Investigating - We are investigating errors adding images and other files to the Knowledge Graph, both via the Customer Portal and via the API.
Nov 19, 2025 - 12:09 EST
Knowledge Graph
Partial Outage
Content API
Partial Outage
Management API
Operational
Knowledge Assistant
Operational
Content Portal
Partial Outage
Configuration as Code
Operational
ECL Serving
Operational
Saved Filters and Streams
Operational
Pages
Operational
Pages Serving
Operational
Pages Generation
Operational
Pages Portal
Operational
Pages Development
Operational
Search
Operational
Search Serving
Operational
Search Portal
Operational
Search Indexing
Operational
Listings
Operational
Listings Publishing
Operational
Listings Portal
Operational
Listings Scanning
Operational
Reviews
Operational
Review Generation
Operational
Review Response
Operational
Reviews Portal
Operational
Reviews Management API
Operational
Connectors
Operational
Connectors Portal
Operational
Connectors Processing
Operational
Chat
Operational
Chat Serving
Operational
Chat Portal
Operational
Accounts
Operational
Subscriptions
Operational
Agreements API
Operational
Analytics
Operational
Analytics Ingestion
?
Operational
Analytics Portal
Operational
Analytics Queries
Operational
Scout
Operational
Scout Portal
Operational
Real-time Scan API
Operational
Scout API
Operational
Social
Degraded Performance
Social Portal
Degraded Performance
Social Posting
Operational
Knowledge Tags
Operational
Knowledge Tags Serving
Operational
Knowledge Tags Portal
Operational
Widgets
Operational
Widgets Serving
Operational
Widgets Portal
Operational
Hearsay
Operational
90 days ago
99.99
% uptime
Today
Hearsay Analytics
Operational
90 days ago
99.99
% uptime
Today
Hearsay API
Operational
90 days ago
99.99
% uptime
Today
Hearsay Compliance
Operational
90 days ago
99.99
% uptime
Today
Hearsay Mail
Operational
90 days ago
99.99
% uptime
Today
Hearsay Platform
Operational
90 days ago
99.99
% uptime
Today
Hearsay Relate
Operational
90 days ago
99.99
% uptime
Today
Hearsay Sites
Operational
90 days ago
99.99
% uptime
Today
Hearsay Social
Operational
90 days ago
99.99
% uptime
Today
Hearsay Actions
Operational
Partner Integrations
Operational
Facebook
Operational
Instagram
Operational
LinkedIn
Operational
Customer Portal Login
Operational
Sandbox
Operational
Hitchhiker Site
Operational
Managed Services ETLs
Operational
App Directory
Operational
Resellers Portal
Operational
Notifications Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 14, 16:01 EST
Monitoring -
We have deployed a fix and are monitoring for regression
Nov 14, 13:32 EST
Identified -
We have identified the issue and are working on a fix.
Nov 14, 12:19 EST
Investigating -
We are investigating a connection issue between our Search serving systems and our more advanced search models. This connection issue is leading to a degradation in search result accuracy (results are being returned in a less than optimal order, but are still returning).
Search indexing is also delayed as a result of this issue.
Nov 14, 11:34 EST