Yext

All Systems Operational

Knowledge Graph Operational
Content API Operational
Management API Operational
Knowledge Assistant Operational
Content Portal Operational
Configuration as Code Operational
ECL Serving Operational
Saved Filters and Streams Operational
Pages Operational
Pages Serving Operational
Pages Generation Operational
Pages Portal Operational
Pages Development Operational
Search Operational
Search Serving Operational
Search Portal Operational
Search Indexing Operational
Listings Operational
Listings Publishing Operational
Listings Portal Operational
Listings Scanning Operational
Reviews Operational
Review Generation Operational
Review Response Operational
Reviews Portal Operational
Reviews Management API Operational
Connectors Operational
Connectors Portal Operational
Connectors Processing Operational
Chat Operational
Chat Serving Operational
Chat Portal Operational
Accounts Operational
Subscriptions Operational
Agreements API Operational
Analytics Operational
Analytics Ingestion ? Operational
Analytics Portal Operational
Analytics Queries Operational
Scout Operational
Scout Portal Operational
Real-time Scan API Operational
Scout API Operational
Social Operational
Social Portal Operational
Social Posting Operational
Knowledge Tags Operational
Knowledge Tags Serving Operational
Knowledge Tags Portal Operational
Widgets Operational
Widgets Serving Operational
Widgets Portal Operational
Hearsay Operational
90 days ago
99.99 % uptime
Today
Hearsay Analytics Operational
90 days ago
99.99 % uptime
Today
Hearsay API Operational
90 days ago
99.99 % uptime
Today
Hearsay Compliance Operational
90 days ago
99.99 % uptime
Today
Hearsay Mail Operational
90 days ago
99.99 % uptime
Today
Hearsay Platform Operational
90 days ago
99.99 % uptime
Today
Hearsay Relate Operational
90 days ago
99.99 % uptime
Today
Hearsay Sites Operational
90 days ago
99.99 % uptime
Today
Hearsay Social Operational
90 days ago
99.99 % uptime
Today
Partner Integrations Operational
Facebook Operational
Instagram Operational
LinkedIn Operational
Customer Portal Login Operational
Sandbox Operational
Hitchhiker Site Operational
Managed Services ETLs Operational
App Directory Operational
Resellers Portal Operational
Notifications Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - This incident is resolved.
Oct 21, 21:08 EDT
Monitoring - We have remediated the issue. We will continue to monitor the situation.
Oct 21, 17:11 EDT
Investigating - We are investigating reports of increased error rates in Search.
Oct 21, 13:59 EDT
Resolved - This incident is resolved.
Oct 21, 14:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 12:03 EDT
Identified - We have identified the issue and are working on remediation.
Oct 21, 10:44 EDT
Update - We are continuing to investigate this issue.
Oct 21, 09:46 EDT
Investigating - We are currently investigating this issue.
Oct 21, 09:23 EDT
Oct 20, 2025
Resolved - This incident is resolved.
Oct 20, 18:30 EDT
Update - We are continuing to monitor system performance as a result of the ongoing incident with Snowflake
Oct 20, 14:29 EDT
Monitoring - Our automated monitoring checks have recovered. We are continuing to monitor Snowflake's status for updates. Some analytics queries may still be slower than usual.
Oct 20, 10:56 EDT
Identified - The ongoing Snowflake Incident is causing impacts on the Yext Analytics platform and systems that rely upon it, such as the Scout Interactive API. https://status.snowflake.com/incidents/gvmvnx7lyxjj

We are monitoring Snowflake's ongoing incident and will provide updates as we can.

Oct 20, 09:48 EDT
Investigating - We are investigating reports of elevated error rates in the Scout Real Time Scan API.
Oct 20, 09:42 EDT
Resolved - This incident is resolved.
Oct 20, 17:47 EDT
Monitoring - We have remediated the errors. We will continue to monitor the situation.
Oct 20, 17:10 EDT
Investigating - We are investigating reports of increased error rates in Search.
Oct 20, 16:58 EDT
Resolved - All ETLs are behaving normally
Oct 20, 14:28 EDT
Monitoring - Our ETL system has recovered, the issues were related to the ongoing Amazon Web Services incident. We are monitoring progress on running ETLs.
Oct 20, 11:46 EDT
Investigating - We are currently experiencing delays in processing Expert Services ETLs.
Oct 20, 11:05 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Resolved - This incident has been resolved.
Oct 16, 13:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 12:40 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 16, 12:28 EDT
Investigating - We are currently investigating this issue.
Oct 16, 11:37 EDT
Oct 15, 2025
Resolved - This incident has been resolved
Oct 15, 19:35 EDT
Monitoring - Due to an outage of our model hosting provider, Yext Search and Reviews experienced a period of partial degradation. The downstream issue has now been mitigated and service has been restored.
Oct 15, 18:40 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025
Resolved - This incident has been resolved.
Oct 13, 22:54 EDT
Monitoring - The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.
Oct 13, 21:34 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 14:42 EDT
Investigating - We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.
Oct 13, 11:36 EDT
Oct 12, 2025

No incidents reported.